Thursday, April 24, 2014

PUPS Relieve Travel Stress at LAX





At LAX Hilton Parking, we are continually looking for ways to make the whole process of traveling by plane easier for everyone. It’s why we offer complimentary shuttle and concierge services to our customers. So, as you can imagine, we were delighted to hear that officials at LAX have been running a new program to alleviate the stress associated with flying out of the airport.

The program, known as Pets Unstressing Passengers (PUPS), is currently celebrating its one-year anniversary. Through the PUPS program, 29 service dogs of all breeds – including an Irish wolfhound named Finn – greet passengers after they go through security screenings. The dogs and their handlers are identifiable by the red vests they wear. The goal of the program is to take advantage of the calming effects that dogs can have on travelers.

The use of service dogs for their calming abilities is already a fairly well-accepted practice for individual travelers. If you have flown out of LAX recently, chances are you have encountered at least one other passenger going through the terminal with a service dog. Since many people experience anxiety when flying, holding a dog can be a great source of comfort.

The dogs used in the PUPS program are registered with Therapy Dogs, a national organization with the goal “to provide registration, support, and insurance for members who are involved in volunteer animal assisted activities.” Dogs registered with this program usually visit people in hospitals, nursing homes, and special needs centers, among other places. The therapeutic benefits of having these dogs around have been proven, with new benefits discovered all the time.

When it comes to LAX, keeping passengers calm with these service dogs seems like a no brainer. The therapeutic effects of petting and interacting with these dogs are seen every day in the terminals at LAX. The next time you travel, keep an eye out for the dogs in the red vests to see if they can alleviate your travel stress.

Thursday, April 3, 2014

Utility Upgrade Underway at LAX




Los Angeles International Airport has broken ground – or concrete, anyway – on the construction of a new Central Utility Plant as of this past Tuesday. The process has begun with the demolition of the old Central Utility Plant, which has been providing heating, air conditioning, and lighting to travelers since 1961. The new facility promises to provide improved climate control within the airport and boasts of improved energy efficiency.

The renderings of the new plant, linked above, depict a modernized facility that blends well with the existing architecture of LAX, including the famous Theme Building. All LAX buildings will remain open throughout the construction process, meaning travelers will not have to put up with delays once inside the airport. Traffic conditions, on the other hand, may degenerate as temporary lane closures and detours are enacted throughout the process. In other words, getting dropped off and picked up from the terminal may be more trouble than it’s worth.

Fortunately for travelers with their own vehicles, the Hilton Airport Parking service will be in full effect throughout construction of the new Central Utility Plant. Our shuttles will continue to run every 15-20 minutes to ferry you to the terminal and back. Just arrive 30 minutes prior to when you have to be at the airport and you’re all set. Lane closures or not, our shuttle service will continue to run on time so you can avoid delays.

The new Central Utility Plant will offer you improved utility services and safety during your time in the terminal. And it’s being built with an eye toward sustainability, so you can enjoy the comforts of climate control while knowing that it’s being provided with excellent energy efficiency. Construction is set to be completed by September 2014.